At CURVED BALL LLC, we are dedicated to providing customers with a convenient, reliable, and efficient shipping experience. Our shipping procedures are designed to support accurate order handling, careful packaging, and dependable delivery while ensuring customers have clear information throughout the fulfillment process. We currently provide free shipping on eligible orders without requiring customers to meet a minimum purchase threshold. Our goal is to make the delivery process simple and accessible while maintaining a strong commitment to customer satisfaction.

To help ensure successful delivery, customers are responsible for providing complete and accurate shipping information during checkout. This includes the recipient’s full name, complete mailing address, apartment or unit information when applicable, and valid contact details. Incorrect, incomplete, or outdated shipping information may result in delivery delays, unsuccessful delivery attempts, returned packages, or additional shipping requirements. Customers should carefully review all address details before submitting an order to help prevent avoidable complications.

After an order has been successfully placed and payment has been confirmed, our fulfillment team begins preparing the package for shipment. Most orders are typically processed within three to seven business days. However, during periods of increased demand, such as holiday seasons, promotional events, limited product launches, special releases, or inventory updates, processing times may require additional time and may extend up to approximately ten business days.

Business days refer to standard working days from Monday through Friday and exclude weekends and recognized holidays. While we make every effort to prepare and ship orders as quickly as possible, processing times may vary depending on order volume, product availability, warehouse operations, and other circumstances affecting fulfillment. We appreciate customers’ understanding during high-demand periods as our team carefully prepares each order for shipment.

Customers who need to modify shipping information or request order cancellation should contact our customer support team as soon as possible after completing a purchase. Certain changes may only be possible during a short period before order preparation begins. Once an order has entered fulfillment, packaging, or shipment processing, address updates, cancellations, or product adjustments may no longer be available. Orders that have already been shipped cannot typically be redirected, cancelled, or modified while in transit.

Customers are responsible for ensuring that all delivery information provided at checkout is correct. Packages returned because of incorrect addresses, incomplete information, rejected deliveries, inaccessible locations, or failed delivery attempts may not qualify for free reshipping or refund assistance. If a returned package requires another shipment, additional delivery fees may apply depending on the circumstances.

For customers requesting delivery to hotels, vacation properties, temporary accommodations, or other short-term locations, we recommend placing orders early enough to allow sufficient processing and transportation time. Customers should confirm package acceptance procedures with the property before placing an order. Including additional delivery details, such as guest information, reservation dates, room details, or special instructions when available, may help improve the likelihood of successful package handling by the receiving location.

Certain products, including limited-edition collectibles, specialty merchandise, or items fulfilled from different inventory locations, may be shipped separately. Separate shipments may require additional processing time depending on product availability, warehouse arrangements, destination requirements, and carrier schedules. Customers may receive multiple tracking updates when an order contains items shipped through different fulfillment channels.

International deliveries may be subject to additional procedures depending on the destination country. Customs inspections, import regulations, taxes, duties, brokerage charges, and other government-required fees may apply. Any customs-related costs are the responsibility of the recipient unless otherwise stated. Delivery times for international shipments may vary due to customs processing, local regulations, transportation conditions, and regional carrier operations.

To maintain fair access to products and protect customers from unauthorized purchasing activity, CURVED BALL LLC reserves the right to review, limit, modify, or cancel orders that appear excessive, suspicious, or intended for unauthorized resale. Orders involving freight forwarding services, package forwarding addresses, commercial redistribution, or unusually large quantities may be subject to additional review. We may also restrict multiple transactions connected to the same customer information, payment details, or shipping address when necessary.

Shipping availability is limited to regions supported by our fulfillment and delivery network. Orders submitted to locations that cannot be serviced may be cancelled during verification. Customers are encouraged to confirm destination details and review all checkout information carefully before completing a purchase.

CURVED BALL LLC remains committed to providing dependable shipping services, accurate order handling, and transparent communication. We continue to improve our fulfillment procedures to create a smooth and positive delivery experience for every customer.

For questions regarding shipping, order status, or delivery assistance, please contact us at curveballlc@gmail.com.

Company Address:
2719 GAYLORD DR LOVELAND, CO 80537